Dikwin Terms & Conditions – Complete Terms of Use and Policies

Please read these terms before using the platform — transparency is at the core of what we do.

Key Terms at a Glance

Six Key Aspects of Using Dikwin

Age & Eligibility

You must be at least 18 years old to open an account on Dikwin. Each person may hold only one account.

Deposits & Withdrawals

Minimum deposit is ৳200 and minimum withdrawal is ৳500. bKash, Nagad, and Rocket transactions are typically completed within 5–15 minutes.

Bonus Policy

Each bonus has its own wagering requirements. Withdrawing while a bonus is active may result in the bonus being forfeited.

Account Security

Users are responsible for the security of their own accounts. Sharing your password or logging in across multiple devices with others is prohibited.

Prohibited Activities

Selling accounts, bet manipulation, fraud, and the use of automated bots are strictly prohibited. Violations will result in account closure.

Changes to Terms

Dikwin may update these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.


Last Updated: January 2026

These Terms & Conditions Dikwin These terms apply to use of the platform (dikwin.best). By creating an account or using the platform, you are deemed to have fully accepted these terms. Please read them carefully — if you have any questions about any part, Help Center Contact us.


01

General Terms

Dikwin Dikwin is an online betting and gaming platform serving users in Bangladesh and select other regions. The platform operates under an international license and is regularly audited by independent third parties.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy between the two versions, the English version shall prevail. The Bengali version is provided for the convenience of Bangladeshi users and is consistent with the original terms.

Important Notice

It is solely the user's responsibility to ensure that using Dikwin's services is legal in their jurisdiction. Dikwin is not liable for any legal consequences arising from access to the platform in regions where online betting is prohibited.


02

Account & Registration

DikwinOpening an account requires meeting certain key conditions. These apply to all users and are non-negotiable.

  • You must be 18 or older at the time of registration — accounts found to belong to underage users will be closed immediately.
  • Each person may operate only one account. Creating multiple accounts under the same name, the same ID, or from the same device is strictly prohibited.
  • All information provided at registration must be accurate and truthful. Providing false or incorrect details may result in your account being closed at any time.
  • If you receive a KYC (Know Your Customer) verification request, you must submit the required documents within the specified timeframe.
  • Users are responsible for keeping their account password and login credentials confidential. Dikwin is not liable for any loss resulting from unauthorized access to your account details.

About KYC Verification

  • Photo of National ID (NID) or Passport
  • Any utility bill or bank statement issued within the last six months
  • A selfie photo (may be required in some cases)

03

Deposits & Withdrawals

DikwinPayment rules on Dikwin are transparent and clearly defined. The terms in the table below apply to all deposits and withdrawals.

Payment Method Minimum Processing Time Method
Deposit ৳200 Instant BKash, Nagad, Rocket
Withdrawal ৳500 5–15 minutes BKash, Nagad, Rocket
Bank Transfer ৳2,000 1–2 business days Bank Account

Withdrawals can only be made to the same payment method used for the original deposit. For example, if you deposited via bKash, the withdrawal must go back to bKash. Requests to withdraw via a different method are generally not processed, though you may contact the support team in exceptional circumstances.

Please Note

Depositing from or withdrawing to third-party accounts is strictly prohibited. Only payment accounts registered in your own name may be used.


04

Bonuses & Promotions

Dikwinoffers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated alongside the offer.

Bonus funds cannot be withdrawn directly. Wagering requirements must be met before a withdrawal can be made. Typically, a wagering requirement of 10× to 30× applies to the bonus amount — the exact rate is specified in each offer's terms.

General Bonus Rules

  • Only one promotion may be active at a time unless explicitly stated otherwise.
  • If the wagering requirement is not met within the specified period after a bonus is activated, the bonus will be forfeited.
  • Dikwin reserves the right to void bonuses if suspicious or irregular betting patterns are detected.
  • If multiple accounts are found to be used to claim bonus benefits, all associated accounts will be closed and any related winnings will be forfeited.
  • Free spin bonuses may only be used on specific games, as stated in the offer.

For more details on bonus offers Rewards Page Visit that page for the full terms and conditions of all current offers.


05

Betting Rules

Dikwinhas core rules governing Sports Betting, live betting, and casino games that apply to all players.

  • Once a bet is confirmed, it cannot be changed or cancelled — however, where the Cash Out feature is available, partial or full cash out may be possible under certain conditions.
  • If a bet is left incomplete due to a technical error or internet disconnection, Dikwin will investigate the incident and make a final determination — that decision is binding.
  • If a manifest error is found in the odds, Dikwin reserves the right to void any bets placed at those incorrect odds.
  • In Live Betting, any bet placed after an event has concluded due to internet latency will be considered void.
  • Betting market outcomes are determined at the sole discretion of Dikwin's analysis team — their decision is final in the event of any dispute.

Each casino game has its own rules, available directly within the game interface. A certified RNG (Random Number Generator) ensures that all game outcomes are completely fair and unbiased.


06

Prohibited Activities

DikwinCertain activities are strictly prohibited in order to maintain a fair environment. Violating these rules may result in account closure and forfeiture of winnings.

Strictly Prohibited

Immediate action will be taken upon detection of any of the following:

  • Creating multiple accounts to claim bonuses or promotions (bonus abuse).
  • Placing bets or playing games using automated software, bots, or scripts.
  • Participating in or benefiting from match-fixing or any form of bet manipulation.
  • Selling, renting, or transferring your account.
  • Depositing funds from illegal sources or using the platform for money laundering.
  • Unauthorized attempts to access Dikwin's systems or exploiting security vulnerabilities.

07

Privacy & Data

Dikwin We treat the privacy of users' personal information with the utmost importance. Information collected at registration is used solely for account management, payment processing, and fulfilling legal obligations.

Information is shared with third parties only in the following cases: payment processors, lawful requests from law enforcement agencies, and the licensing regulatory authority. Your data is never sold to third parties for marketing or commercial purposes.

For more information Privacy Policy Visit the page for a full breakdown of how your information is collected, stored, and used.


08

Responsible Gaming

Dikwin Dikwin believes betting is entertainment — not a source of income. The platform offers a range of responsible gaming tools that players can use at any time.

  • Deposit Limits: Set your own maximum deposit limits on a daily, weekly, or monthly basis.
  • Session Limits: Set a time limit for how long you play in a single session.
  • Self-Exclusion: Exclude yourself from all types of betting for a set period — anywhere from 7 days to permanently.
  • Reality Check: Keep reminder notifications enabled at regular intervals.

To learn more about Responsible Gaming Responsible Gaming View the page.


09

Account Closure & Suspension

Dikwin Dikwin may close or suspend an account without prior notice under the following circumstances:

  • Violation of any provision of these Terms & Conditions.
  • Failing KYC verification or submitting false information.
  • Suspicious transactions or indications of money laundering.
  • At the user's own request (self-exclusion).
  • If there has been no account activity for an extended period (more than 12 months).

Any available balance remaining after account closure (where applicable and where no violations have occurred) will generally be refunded. However, if the account was closed due to prohibited activity, the balance may be forfeited.


10

Changes to Terms & Contact

Dikwin Dikwin reserves the right to modify, add to, or remove these terms at any time. For significant changes, users will be notified via their registered email or through a platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. If you do not agree to the new terms, please stop using the platform and request account closure.

For any questions regarding these Terms & Conditions Help Center Contact us or send an email to support@dikwin.best. Our support team is able to respond in Bengali.


Frequently Asked Questions

FAQs on Account & Transaction History

A full history of every bet and transaction on Dikwin is saved in your account dashboard. After logging in, go to the "My Account" section. There you will find two separate areas — "Bet History" and "Transaction History". Bet History shows the date, match, amount wagered, and outcome for each bet. Transaction History covers all movements related to deposits, withdrawals, and bonuses. You can filter by date to pull records for a specific period — such as the last 7 days, 30 days, or a custom date range. If you need a transaction statement for tax purposes or any other reason Help Center Detailed statements for a specified period are available upon request.

It's worth understanding how account information changes work at Dikwin. Minor details such as your email address or communication preferences can often be updated directly in your account settings. However, changes to core identity information — such as your name, date of birth, or mobile number — must be handled through the support team, as these details are directly tied to KYC verification and payments. Changing your mobile number may require OTP verification on the old number along with proof of the new one. Name changes require a valid legal reason and supporting documentation. To request a change, Help Center Contact us via live chat in Bengali or send a detailed message to support@dikwin.best.

Ready to start? Read the terms first

Join over 500,000 players on Dikwin. Registration takes just two minutes — make your first deposit via bKash, Nagad, or Rocket and receive an exclusive welcome bonus.

For players aged 18 and above. Please play responsibly.

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