To access live streaming (video), you need to have a balance in your account or an active bet on that match — this is a standard condition followed by most platforms. Score updates, however, are visible without any balance. Works on both mobile and desktop. During live betting, odds change every few seconds, so it's best to decide quickly.
For easier access, add the site to your home screen from your browser: on Android, use Chrome's menu and select "Add to Home Screen"; on iOS, tap Safari's share button and choose "Add to Home Screen" — this creates a shortcut that looks and works just like an app. Deposits, bets, withdrawals, live scores — everything works in the mobile browser with no features missing.
- Log in to your account.
- Rewards Go to the section — all active offers are listed there.
- When you see a "Daily Bonus" or "Free Spins" offer, click the "Activate" or "Claim" button.
- If there are conditions (such as making a deposit or playing a specific game), make sure you fulfill them.
If the balance hasn't been added, check the following first:
- Whether you received a confirmation SMS from bKash/Nagad for the transaction.
- Whether you sent the payment to the correct merchant number (the number listed on Dikwin's payment page).
- Whether you have your transaction reference number (TrxID) on hand.
- Credit: Winnings from a match or game are credited to your account immediately after it ends Dikwin It's added to your wallet automatically — usually within a few seconds, and no more than 5 minutes.
- Withdrawal: Withdrawals from your wallet to bikiash or Nagad typically take Within 5–15 minutes Funds arrive in your mobile wallet within minutes. Bank transfers take 1–2 business days.
- On the login page go.
- Click the "Forgot password?" link below the password field.
- Enter your registered mobile number.
- A 6-digit OTP will be sent to that number — use it to verify.
- Set your new password and confirm it.
Age is verified using your date of birth at registration. Before your first withdrawal, you'll need to reconfirm your age during KYC by submitting a National ID or passport. If an account is found to have been opened with false information, the account and all balances may be permanently suspended.
If younger family members spend time online, keep your device password-locked and never share your account details with them. Dikwin places the highest priority on protecting minors — for full details Responsible Gaming is on the page.